30 Nov 11/30 Conference Direct 11/30 Conference Direct Wednesday, November 30, 2022 (12:00 PM) to Thursday, November 30, 2023 (12:00 PM) 1 CE Hours Details DescriptionLocation Event owners and the organizations they serve are challenged to engage deeply with audiences. This workshop session will explore the challenges and solutions available to event professionals and their design teams, with an overview of empathy’s role in event design and how journey mapping can help event owners foster engagement.